Who is this article for?

Users looking to access Ideagen solutions and Mazlan

Ideagen or Mazlan account is required.

A guide for new users explaining where to find important features, how to navigate the platform, and the key first steps to get started. 

Users

You’ve been asked to sign in to your Ideagen solutions or Mazlan and are ready to get started. Here are a few helpful articles to guide you:

• Signing in to your account
• Resetting your password
• Welcome emails, Reset password, Forgot password | Frequently asked questions
• Accessing solution support resources

You can access all other guides applicable to users at the user guide section.

Administrators

You're in charge of managing users, settings, and access to your Ideagen solutions or Mazlan for your organisation. Here are some useful articles to help you along:

• Signing in to your account
• Resetting your password
• Configuring welcome email settings
• Creating, editing and deleting users
• Welcome emails, Reset password, Forgot password | Frequently asked questions
• Importing and exporting users
• Configuring single sign-on (SSO) for Mazlan Home
• Converting Single Sign-On (SSO) authentication types
• Configuring default app instances for your organization

You can access all other guides applicable to administrators at the admin guide section.

Other resources

If you'd like to find out about our latest release, have a read through our release notes!

Need further assistance? Open a ticket with us.