Who is this article for?

Users looking to access Mazlan Home.

Ideagen Mazlan Home account is required.

To be able to use the features of Mazlan Home, you have to sign in to your account.

This article shows you where you can find the sign in page and use it to access Mazlan Home.

Sign-in methods

Mazlan Home has transitioned to a username-based sign-in method to allow more flexibility. This change applies only to new customer environments provisioned on or after Mazlan Home Release 5.2.

Existing customer environments provisioned before Mazlan Home Release 5.2 will continue using email-based login without disruption.

Signing in for internal user

You should have received your Mazlan Home login link in a welcome email from Mazlan Home or from your organisation's administrator. 

To sign in:

1. Navigate to Mazlan Home.
2. Enter your Email if you are using an email-based sign-in method.
   Enter your Username if you are using a username-based sign-in method.

Username	Username	Email
MFA/e-sign enabled	MFA/e-sign disabled	pre-v5.2.1

3. Enter your Password.
4. Click Sign in.
   If Multi-Factor Authentication (MFA) is turned on for your organisation, you will be prompted to enter an additional verification code that is sent to your email address registered with Mazlan Home.
5. Enter the code.
6. Click Sign in.

You will be taken to the home page for Mazlan Home.

Forgot your password?

You can quickly get back into your account by resetting your account password.

Signing in for external user

Home Realm Discovery (HRD) not enabled

To sign in with an external identity provider (IDP) like Azure or OKTA, click the button of the external IDP you want to login. Then, continue with authentication as usual.

MFA (no email and e-sign)	MFA (email or e-sign enabled)

Home Realm Discovery (HRD) enabled

Your login page may be different if Home Realm Discovery (HRD) is turned on for your company. Enter the corporate email of the account you want to use for authentication, and Mazlan Home will route to the correct authentication provider automatically.

Note

Corporate email used for authentication is case sensitive, please ensure that it follows the exact case of your IDP setting.

Further reading

• Configuring Home Realm Discovery for automatic Single Sign-On detection