Who is this article for?

Users looking to access Ideagen Hub.

Ideagen Hub account is required.

A guide for new Hub users explaining where to find important features, how to navigate the platform, and the key first steps to get started. 

1. Users

You’ve been asked to sign in to Hub and are ready to get started. Here are a few helpful articles to guide you:

• Signing in to your account
• Resetting your password
• Welcome emails, Reset password, Forgot password | Frequently asked questions
• Accessing solution support resources

You can access all other guides applicable to users at the Hub User Guide section.

2. Administrators

You're in charge of managing users, settings, and access to Hub for your organisation. Here are some useful articles to help you along:

• Signing in to your account
• Resetting your password
• Configuring welcome email settings
• Creating, editing and deleting users
• Welcome emails, Reset password, Forgot password | Frequently asked questions
• Importing and exporting users
• Configuring single sign-on (SSO) for Ideagen Hub
• Converting Single Sign-On (SSO) authentication types
• Configuring default app instances for your organization

You can access all other guides applicable to administrators at the Hub Admin Guide section.

3. Further assistance

If you'd like to find out about our latest release, please take a look at the Release Notes section.

Need further assistance? Open a ticket with us.