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Ideagen Mazlan Home 10.2.0 release notes
Who is this article for?
Users looking for more information about the latest changes and updates to Mazlan Home.
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The article outlines the new features and improvements in the Ideagen Mazlan Home 10.2.0 release, available from 7 September 2026.
Features
Multi-lingual UI: 38 additional languages
Mazlan Home's multi-lingual support has been expanded beyond the initial five languages (UK English, US English, French, Italian and Spanish) with 38 additional language packs.
Tenant Administrators and Support can upload custom translation overrides for the newly added languages from the Admin Console.
Faster, more flexible user search in User Management
Searching by Username, First Name, or Last Name now supports partial (contains) matches, so administrators no longer need to enter an exact match to find a user.
Users can also now be filtered by Role.
Signing certificate now provided in .cer format
The signing certificate download from the External IdP configuration screen is now provided in .cer format instead of .crt format, aligning with the format expected by common identity providers.
Other updates
Ideagen Learning is now accessed via My apps rather than from the sidebar on the Mazlan Home landing page. For more information on Ideagen Learning, please contact your account manager.
Organisations using the separate login experience will now see the generic Mazlan Home login URL displayed on the Login URL Configuration screen alongside the separate login URLs, giving Tenant Administrators a complete view of all sign-in entry points. All URLs can be copied directly from the screen, and in-app guidance explains how welcome email behaviour is affected.
Fixes
- Fixed an issue where clicking "Save Changes" twice on the Change Password dialog could result in a "Failed to authenticate user" error.
- Users with the Support role no longer receive an error when launching the Mazlan Customer Portal page.
- The product switcher dropdown (top-left) is now correctly ordered and includes a scrollbar for longer lists.
- The Phone Number field on the Create and Edit User screens has been replaced with a country dropdown, along with improved error messages.
- The "Sync all users" option has been removed from User Management. The "Sync to apps" bulk action continues to be available to sync selected users.
- Fixed an issue where users with accounts linked to multiple external identity providers could fail to sign in due to case-sensitivity mismatches between the identity provider's username and the corresponding Mazlan Home account. Single-sign on (SSO) via your corporate ID now works correctly regardless of username case.
Mazlan AI Assistant: Key features and fixes
Mazlan AI Assistant user interface now supports up to 43 languages, in alignment with Mazlan Home supported languages.
For customers on Success Plans with access to Assistants, users can now delete old artifacts and uploaded documents they no longer need, giving them greater control over stored content.
Fixed an issue where thumbs up/down feedback and audio playback did not work correctly on reopened chats.
Fixed a display glitch where a menu could overlap the navigation panel.