Who is this article for?

Existing customers who want to understand the benefits of Mazlan Home (formerly known as Ideagen Hub).

Mazlan Home is required.

Your command centre for smarter, faster workflows and predictive intelligence.

You're about to benefit from a fundamental shift in the way you work. Mazlan Home represents a leap forward in how you manage safety, quality, compliance and risk. We designed this platform because you deserve technology that moves as fast as you do - not systems that hold you back.

This page contains everything you need to navigate your transition. From migration timelines to support resources, we have you covered.

Experience the benefits of Mazlan Home

• Unlock agentic AI: With Mazlan Home, you unlock the future - Ideagen Mazlan's AI features, integrated updates and secure cross-product workflows are ready when you are.
• Clarity and control: See all your approvals, notifications and actions in one place. Focus on what matters, faster.
• Support at your fingertips: Jump straight into Luminate, knowledge articles, training, live support and a growing community - a single sign-on connects you to everything.
• Single sign-on and central permissions: One login and one place to manage authentication across your Ideagen solutions.
• Stronger, smarter foundations: Infrastructure designed for speed, security and resilience. Possibilities multiply.

See the possibilities:

Your migration journey

• Timeline/key dates:
  We will contact you confirming the date of your migration. We’ll give you plenty of time to prepare for a seamless transition.
• Before your migration:
  Things should happen automatically but we’ll be in touch to confirm if there’s anything you need to do to prepare for migration – keep an eye out for in-product messaging and emails
• Other important information:
  We will update our knowledge base with all the relevant Mazlan Home guides and documentation.

Ideagen solution rollout information

Please refer to the links below for details on the rollout according to your Ideagen solutions.

Frequently asked questions (FAQs)

Will I lose any data?
No. All this stays within your Ideagen solution. We transfer all active users within the system.

Is there downtime?
The downtime will vary depending on your Ideagen solution. We will update you closer to your migration date.

Do I need to retrain my team?
The core functionality of your product remains exactly the same. The main changes are how you log in and navigate between apps. We’ll provide quick-start guides to help you adjust. You can find out more about the functionality of Mazlan Home in the Mazlan Home help pages

What about security?

Mazlan Home operates on our most secure infrastructure yet, meeting the highest industry standards for data protection and compliance.

When will we get access to Ideagen Mazlan agentic AI

Speak to your account manager to discuss activating Mazlan on your account. There is no initial charge for this

How do I access Mazlan Home?

We’ll send you an email with all you need to know. Once you access Mazlan Home this is your command centre and gateway to all you Ideagen solutions, your Luminate customer portal and were you can take advantage of other Ideagen tools such as Ideagen Regulatory Intelligence and Mazlan AI.

Why is Ideagen Hub now called Mazlan Home?

Mazlan is Ideagen's vision for the future of compliance intelligence - AI-first, connected, and built around your organization's needs. The rename reflects that direction where Home is where that journey starts.