Who is this article for?

Users looking for regulatory intelligence information within Mazlan Home. More advanced features will be made available for customers with Customer Success Plan (CSP).

Mazlan access is required. A limited free trial is available to all users.

Powered by Mazlan AI, the Mazlan assistant uses Ideagen's proprietary regulatory knowledge base to provide compliance information for your industry. You can ask Mazlan questions in everyday language, and it will find the answers for you without needing any special search terms.

This article explains how to use the widget.

Using the widget

1. Enter your query or click on one of the suggested prompts.
   For example, "Build a flowchart from our approval process document"
   
2. Mazlan will guide you to provide further context as required.
3. Enter your response in the text box.
4. Click Send.
   
5. After Mazlan responds, you can click:
   • Copy Mazlan's response to add the response to your clipboard
   • Rate the response to give feedback
   • Sources referenced to review the references that support the answers to your query
     
6. If you expand the sources referenced view, you can review each of the reference that support the answers to your query
   
7. On the top left window of Mazlan assistant, you can click:
   • New chat (+) to clear current conversation and to start a new conversation
   • Expand (arrows) to get a maximized view for Mazlan assistant
     
8. By clicking the Expand button, you will get a maximized view of Mazlan assistant for improved viewability.
   

Advanced usage

Mazlan can go further. Here are some examples of more advanced usage.

Scenario-based queries 

For a more advanced use, try describing a workplace incident in plain language rather than querying regulations directly. You can describe what happened and let Mazlan surface the relevant compliance obligations for you. 

With Mazlan embedded in Mazlan Home, regulatory intelligence becomes part of your everyday workflow, not a separate step.

Switching from regional to global context

Open navigation for more features

1. In the top left corner of Mazlan assistant, click Open Navigation for more embedded features
   
2. The left panel will appear in Mazlan assistant which includes the following features:
   • New chat to clear current conversation and to start a new conversation
   • Chats for browsing and resuming past conversations
   • Settings for control over General and Personalization settings
   • Recents shows the recent conversation with Mazlan assistant
   • Feedback to share experiences or suggestions using the Mazlan assistant
     
3. Click on Chats to browse and resume past conversations
   
4. Click on Settings to update the General and Personalization settings.
   • Dark mode can be toggled on/off to control the colour scheme of your screen
   • Language to set your language preference
   • Memory can be toggled on/off to control if Mazlan remembers details from your chat

Additional features for customers with a Customer Success Plan (CSP)

The Assistants page, Artifacts page and document uploads only appear for customers with a Customer Success Plan

1. Click Open Navigation to see the additional features. The left panel will show two additional features:
   • Assistants provide specific skills, grouped into categories, that users can browse and select from
   • Artifacts gather all the documents generated across your conversations with Mazlan assistant
     
2. Assistants are grouped into categories based on subject area, so users can quickly find the right one for their task. Selecting an assistant starts a new conversation with it already active. Users can pin their favourites for quick access, switch between grid or list view, and use search to narrow results by name or description.
   
3. Artifacts are documents Mazlan creates during a conversation such as reports, spreadsheets, or slides, collected in one place for easy access. Users can preview an artifact alongside the conversation or in full screen, filter by file type, and switch between grid or list view to browse.
4. For document uploads, click on the + icon to attach a document or an image. Mazlan can refer to your attachments for context to answer a question or perform a specific action.
   

Giving feedback

Your feedback helps us make Mazlan's regulatory intelligence more accurate and useful for you. Here's how you can share it:

Thumbs up or thumbs down

After Mazlan responds, you'll see a thumbs up and thumbs down icon.

1. Click 👍 if the response was helpful, or 👎 if it missed the mark.
   A text box will appear.

2. Enter optional comments about your experience.
3. Click Submit to send your feedback.

General feedback

Want to share something that isn't tied to a specific response? No problem.

1. Click Open Navigation and the Feedback link is available at the bottom of navigation panel.

2. Enter your comments and thoughts.
   This could be anything from a feature idea to a general impression.
3. Click Submit when you're done.

Further reading

• Mazlan assistants