Who is this article for?

Customers interested to learn about changes made to Ideagen Hub in recent releases.

No special access or permissions are required.

This release, available from 13 November 2025, introduces several changes to the user import functionality.

1. Features

User import changes

CSV file

In the User Import CSV:

• UserId has been renamed to AuthenticationType.

  • Accepted values are Internal or External.

    • Internal: User who is authenticated natively with Cognito. 

    • External: User who is authenticated with external identity provider.

  • When AuthenticationType value is blank, it will default to Internal.

• There is no longer a need to specify a unique External Id for External Users.

• Active has been renamed to Status

  • Accepted values are Active or Inactive.

    • Active: Enables user's login. 

    • Inactive: Disables user login. 

  • When Status value is blank, it will default to Active.

• User Import now follows a "delta/incremental update" approach rather than a "full file” approach. There is no longer a need to include unchanged users in the CSV Import file.

User Management UI

• We have removed the Delete User button.
  Deleting users risks breaking the identity linkage between Hub and the integrated apps. The user can be set to inactive if the account is no longer needed for the time being. If a user genuinely needs to be deleted, contact us for verification and guidance on next steps.