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Creating and editing users
Who is this article for?
Tenant Administrators responsible for managing users in Ideagen Hub.
Admin Console access is required.
Before a user can log into Ideagen Hub, they need to have a user set up for them. You can add users individually or import users in bulk, depending on your processes.
This article shows you how you can create and edit individual user profiles for people who login in with a username and password.
1. Creating a user
To create a new user:
- Access the Admin Console.
- Select User Management.
- Click Create user.
- Fill out all mandatory fields (indicated by a red asterisk).
Username cannot be changed once created.
For External authentication, the Username value must correspond to the user's preferred_username user pool attribute mapped in the External IDP configuration. Depending on your organization's IdP configuration, this may be an email address or another identifier format.
- Click Create user.
You will see a success dialogue show up in the bottom left-hand corner of the screen.
Once a user is successfully created and marked as Active, a welcome email may be sent based on your organisation's settings. This email includes instructions for resetting their password and signing in to Hub.
2. Editing a user
To edit a user:
- Use Filter options to find the user.
Any users without a role explicitly assigned to them will default to the 'User' role.
- Click the Pencil icon in the action menu.
This will open the Edit User window.
- Make required changes.
In this example, we changed the user role by picking a different option from the Assigned Role field. - Tick Protected user to prevent this entry from being deleted.
- Click Edit user to save changes.
Tenant Administrators have access to all user account details and actions, including those of other Tenant Administrators. However, no user can delete their own account, even if they have been assigned the Tenant Administrator role. Note also that once a Username is created, it cannot be edited.